Frequently Asked Questions
Everything you need to know about shopping for your home at IN STOCK.
How long does shipping take for large furniture items?
For large items like sofas and dining tables, delivery typically takes 7-14 business days. Smaller home decor items are usually delivered within 3-5 business days.
What is your return policy for home goods?
We offer a 30-day return policy for most items in their original packaging. Please note that assembled furniture and custom-made pieces are non-returnable unless they arrive damaged.
Do you offer white-glove delivery and assembly services?
Yes, we offer white-glove delivery for an additional fee. This service includes bringing the item into your room of choice, professional assembly, and removal of all packaging materials.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Affirm for larger home investments.
Are the wood products sustainably sourced?
At IN STOCK, we prioritize sustainability. Over 80% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood to ensure minimal environmental impact.